We understand that managing your website can be tedious and that you may not be accustomed to managing or setting up various areas of your account. For Excel Tiered hosting clients we can offer some relief and assist with managing your account. We would stress however that all clients should consistently backup their website, databases and email accounts on a regular basis.
Joint Management can be elected for subscribers purchasing hosting solutions from the Excel tier of plans at the ordering stage. Joint Management has all of the benefits of Assisted Setup, but these benefits are ongoing. Clients requesting management assistance can login to their Client Portal, open a Management ticket and request what they need done and we'll get straight onto it.
Automated management of our clients accounts is limited to monitoring their bandwidth and security and offering any recommendations that we feel would be suited to our clients needs.
The areas that we can assist our clients managing their hosting accounts include:
"Livestate have hosted our website, assisted setting up Cpanel, managed our database backups and have supported Manning Imperial since 2003. We won't be going anywhere soon!" | Manning Imperial www.manningimperial.com
"As an artist and designer I had a vision of what I wanted my site to look like, Livestate Activemedia were able to take these ideas and expand on them, creating a site that far exceeded my expectations. This is the second website Livestate have designed and hosted for me, I believe the results speak for themselves." | Tam Gannon www.tamgannon.com